UBS maintains a neutral rating on Salesforce.com, Inc., the leading provider of on-demand customer relationship management (CRM) software. Sales are primarily driven by online subscription sales (92.6%), which include applications for sales force automation and call center management, while professional services account for 7.4%. Geographically, the Americas contribute 67.8% of sales, followed by Europe at 22.8% and Asia-Pacific at 9.4%.